FAQs
1. How do I place an order?
Simply browse our collections at vesp.shop, select your favorite items, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
2. How can I track my order?
You can track your order by contacting us with your order number and email address at vesshopy@gmail.com or by calling +1 (234) 567-1432. We’ll provide an update within 24–48 hours.
3. What is your return policy?
We accept returns within 30 days of delivery with free return shipping and no restocking fees. Final sale items are not eligible for return. Please see our Return and Refund Policy for full details.
4. How long does shipping take?
Orders are processed within 1–3 business days, and standard shipping usually takes 5–10 business days within the United States.
5. Do you ship internationally?
Currently, we only ship within the United States.
6. Can I cancel or modify my order?
Please contact us as soon as possible at vesshopy@gmail.com if you need to cancel or change your order. Changes can only be made before the order ships.
7. How do I contact customer service?
You can reach us via email at vesshopy@gmail.com or by phone at +1 (234) 567-1432 during business hours.